FAQ

General Questions

What is PetBae?

PetBae is a website that connects pet-lovers and pet-owners who need an extra set of hands and eyes taking care of their pets!

Do I have to pay to sign up?

No. There is no payment required to sign-up on PetBae.

What is the difference between PetBae and a kennel or cattery?

PetBae offers pet-owners the peace of mind that their pets will be taken care of exactly the way they desire with more than just a photo update and a small report card each day. Pet-sitters will be able to provide not only the standard necessities for your animals but also give their love to your animals as well.

Can I be an owner and a sitter on the website?

Of course! When signing up to both pet-sit and sign your pet up, make sure you are using two separate email addresses to do so.

Pet Owner Questions

How do I sign my pet up?

On the Homepage, you should be able to locate a Become An Owner button in the top left corner. Click this button, and it will direct you to a page to sign up with us. Please use your email address, Facebook or Google account to do so, and follow the steps.

How do I find someone in my neighbourhood?

When signing up, you are required to provide your neighbourhood. When searching for a sitter, you are shown sitters in your area before others.

What if there are no sitters in my neighbourhood?

PetBae has many sitters signed up. Do not hesitate to contact someone outside of your neighbourhood. Other sitters willing to travel to your community will be able to get the job done!

Will I meet the pet-sitter before?

We advise that you plan a meeting with your furry family member and a sitter before proceeding with a booking. However, it is up to you whether you would like to do so.

What information do I give the pet-sitter?

We advise that you give the pet-sitter any information relevant to the health, happiness and routine of your animal. Including, medical conditions, feeding routine and preference, your pets likes and dislikes and so forth. Please also provide the pet-sitter with your preferred veterinary clinic and information in case of an emergency.

Can I sign up my rabbit or turtle?

PetBae does not yet offer pet-sitting services for rabbits or turtles but hope to expand to other important animal family members soon!

Can anyone become a pet-sitter?

No. As your pet comes first, not everyone can become a pet-sitter. PetBae provides a quiz and interview for those looking to sign-up to become sitters. However, we encourage those applying to improve their animal knowledge and always try to apply again!

Pet-sitter Questions

How do I sign up as a sitter?

On the Homepage, you should be able to locate a Become a Sitter button where you will be directed to a page to sign-up with us. Please use your email address, Facebook or Google account to do so, and follow the steps.

What services can I offer?

From pet boarding to dog walking, there are many pet sitting services you can offer when you register!

How much will I be paid?

Although we know the love and joy of working with animals is compensation enough, how much you are paid, is up to you! Sitters will set their prices on their profile when signing up.

Do I have to sign-up for all services and all animals?

No. As an approved sitter, you will be able to choose the services you offer.

How do I get paid?

You will receive payment in the bank account you have signed up to your profile.

When do I get paid?

At the end of each month you will be paid for your completed jobs!

Why do I have to give my Emirates ID or Passport copy?

As a part of our background screening, we require an Emirates ID or Passport. They are used to check any relevant records to determine if you are suitable to become a pet-sitter on PetBae.

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